Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Introduction

Welcome to Living In Uganda ("we", "us", "our", or the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Living In Uganda is a comprehensive directory platform connecting visitors and residents with businesses, attractions, activities, and services across Uganda. By using our Platform, you agree to the collection and use of information in accordance with this policy.

Important: Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access or use the Platform.

Quick Navigation

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information You Provide

When you create an account, submit a listing, or interact with our Platform, you may provide:

b. Information Collected Automatically

When you use our Platform, we automatically collect certain information:

c. Information from Third Parties

2. How We Use Your Information

We use the collected information for various purposes:

Service Delivery and Improvement

Communication

Safety and Security

Analytics and Research

Legal Compliance

3. Sharing Your Information

We do not sell your personal information. We only share your data in the limited circumstances described below.

Public Information

Certain information is publicly visible by design:

Service Providers

We share information with trusted third-party service providers who assist us:

Legal Requirements

We may disclose your information when required by law:

Business Transfers

If Living In Uganda is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform.

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

Note: Disabling cookies may limit your ability to use certain features of the Platform.

Other Tracking Technologies

We may also use:

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Security Measures

Your Responsibility

You can help protect your account by:

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information. Here's what you can do:

Access and Update

Control Your Content

Communication Preferences

Account Management

Note: Some information may be retained for legal or legitimate business purposes even after account deletion (e.g., transaction records, legal compliance).

How to Exercise Your Rights

To exercise any of these rights, you can:

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

7. Third-Party Services and Links

Our Platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these external services.

Third-Party Integrations

We may integrate with:

External Links

Business listings may include links to external websites. When you click on these links, you leave our Platform and are subject to the privacy policies of those websites.

Recommendation: We encourage you to review the privacy policies of any third-party services you interact with.

Social Media Features

Our Platform includes social media features (e.g., share buttons). These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

8. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Parental Consent

If you are between 13 and 18 years old, you should review this Privacy Policy with your parent or guardian to ensure you both understand it.

If We Learn We Have Collected Children's Data

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

Parents: If you believe your child has provided us with personal information, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

When we make changes, we will:

Your Continued Use

Your continued use of the Platform after changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the Platform.

Stay Informed: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Get in Touch

Address:
Living In Uganda
Plot 123, Kampala Road
Kampala, Uganda
Response Time:
We aim to respond within 48 hours

Data Protection: For data protection inquiries, please include "Privacy Request" in your email subject line to ensure prompt handling.

Additional Information

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information, except where we need to retain it for:

International Data Transfers

Your information may be transferred to and processed in countries other than Uganda. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Your California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

Thank You for Trusting Living In Uganda

We are committed to protecting your privacy and providing you with the best experience on our Platform. Your trust is important to us, and we work hard to earn and maintain it every day.